Monitoring for Teams Migrating from Web2 to Web3
You're adding blockchain features to your SaaS product but your SRE team doesn't know eth_blockNumber from HTTP 200 - BlackTide handles the Web3 monitoring so you don't have to learn it all overnight.
The Problem
Your SRE team knows HTTP. Web3 is a different language.
- Your SRE team has no runbook for a degraded RPC endpoint - they do not know what to check.
- Datadog and New Relic see HTTP 200 from the RPC but cannot tell you the block height is 50 blocks behind. The Ethereum JSON-RPC specification defines the calls needed to validate node health - eth_blockNumber, eth_syncing - which generic APM tools do not use. Ethereum JSON-RPC specification
- Gas spikes cause user transactions to fail silently - your team finds out from support tickets, not alerts.
- On-chain incidents have no owner because nobody on the team knows how to read them.
The BlackTide Solution
Web3 monitoring that explains itself in plain English
- Pre-built monitor templates for RPC health, gas spikes, and wallet balances - no blockchain expertise needed.
- Plain-language alerts that explain what happened and what to do next, not raw hex data.
- BlackTide covers the Web3 layer; Datadog and New Relic keep covering the rest - no replacement needed.
- Guided onboarding walks your team through the first monitor setup with expert review.
- Ethereum's developer documentation covers the full range of on-chain interactions your team will need to monitor as your Web3 integration matures - from simple RPC health to contract events. BlackTide handles the monitoring layer so your SRE team can learn incrementally rather than all at once. Ethereum developer documentation
Capabilities
Web3 monitoring without a blockchain hire
Pre-built templates and plain-language alerts make Web3 monitoring accessible to any engineering team.
RPC health checks, gas price monitoring, wallet balance watches, and contract status checks - all pre-configured. Add your endpoint and go. Templates cover the most common Web2→Web3 integration patterns: payment wallet monitoring (is my USDC wallet funded and accessible?), NFT contract status, and gas cost tracking for write transactions. Each template includes pre-configured alert thresholds appropriate for the integration type.
Every alert includes a human-readable explanation of what the blockchain condition means and a suggested first action. No hex codes, no jargon. For example, instead of 'eth_blockNumber returned 0x12a3b4c', a BlackTide alert says 'Ethereum RPC endpoint is 12 blocks behind - transactions may fail or show outdated balances. Recommended action: switch to your backup provider.' Your on-call engineer knows exactly what to do without needing blockchain expertise.
BlackTide handles Web3-specific checks. Your existing Datadog and New Relic setup keeps covering infrastructure, APM, and logs. No rip-and-replace. BlackTide forwards alert events to Datadog via webhook, so your existing incident response workflow stays intact. Web3 alerts appear alongside your existing infrastructure and application alerts - your SRE team does not need to learn a new tool for the monitoring workflow they already have.
Get notified when gas prices rise to a level that will cause your users to overpay or abandon transactions. Set thresholds per chain. Gas spikes on Ethereum can increase transaction costs by 10-50x within minutes during high network congestion. For products with user-initiated on-chain transactions, alerting your team when gas is above user-acceptable thresholds lets you proactively warn users or delay batch operations until conditions normalize.
Step-by-step setup for your first Web3 monitor. Our team reviews your configuration and suggests improvements based on your integration type. Onboarding calls cover your specific integration: if you are adding USDC payments, the engineer reviews your wallet address monitoring and transaction confirmation time checks. If you are adding NFT features, the review covers your mint contract and IPFS gateway configuration.
Connect to Slack, PagerDuty, or any webhook endpoint your existing ops workflow already uses. No new tooling for your team to learn. Existing Slack channels and PagerDuty escalation policies require zero changes. BlackTide alerts arrive in the same format as your other monitoring tools - with severity levels that map to your existing on-call schedule.
Use Cases
Web2 teams already making the transition
Common blockchain integrations and the monitoring that keeps them healthy.
B2B SaaS adding crypto payments
A SaaS company adds USDC payment support. BlackTide monitors the wallet integration, tracks gas costs per transaction, and alerts when confirmation times exceed 60 seconds.
Gaming studio adding NFT features
A mobile game adds NFT item minting. BlackTide monitors the mint contract for pauses and errors, IPFS gateway uptime for metadata, and gas prices before each mint campaign.
Fintech integrating stablecoin payments
A fintech adds stablecoin settlement. BlackTide monitors bridge health across two chains and alerts when cross-chain confirmation times degrade beyond the SLA.
Common questions from Web2 engineering teams
Does it replace Datadog?
Does it work alongside New Relic?
Is there guided onboarding?
Do I need to understand blockchain to use BlackTide?
What if my chain isn't listed?
What blockchain concepts does my team need to understand to use BlackTide?
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RPC Monitoring for Multi-Chain Infrastructure
RPC endpoints fail silently - stale block heights, latency spikes, and dropped connections that your users notice before you do. BlackTide monitors every endpoint across 24+ chains in real time and routes traffic away from degraded providers before a single transaction fails.
Status Pages Built for Web3 Infrastructure
When something goes wrong, your users deserve to know whether the problem is their wallet, your dApp, or the underlying chain. Give them a real-time status page that understands Web3 - with RPC health, on-chain component status, and incident timelines built in.
Get started today
Add Web3 monitoring in 10 minutes, not 10 weeks.
You focus on building. We'll make sure the blockchain layer is healthy.